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24-hour hotline 518.725.5300

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Domestic Violence Program

The Domestic Violence Program provides free and confidential services to all individuals affected by domestic violence. The goal of the program is to empower victims and survivors, assist them in regaining control of their lives and ultimately move toward healing. Our staff advocate on behalf of domestic violence victims and survivors while working in conjunction with other agencies who provide additional assistance.

The program is able to provide services for community members who have experienced domestic abuse as well as residents of the Safe House which include but are not limited to:

  • Transportation
  • Supportive counseling
  • Advocacy (legal and personal)
  • Safe house
  • Referrals to mental health and addiction services and other agencies as needed
  • Locating permanent housing
  • Employment assistance
  • Weekly support group

Would you recognize domestic violence?

Click here for our Domestic Violence information sheet  –  Everyone Deserves A Healthy Relationship

24-Hour Hotline

(518) 725-5300

The hotline is answered 24-hours a day, 365 days a year by trained domestic violence staff, providing information, referrals, as well as supportive counseling.

It may be used to obtain information about, or referrals to appropriate agencies and services, or arrange for transportation in times of emergency to a domestic violence safe shelter, hospital or police department.

Call Now*

If you are experiencing an emergency, please call 911.

Safe Dwelling

Our domestic violence safe house is available to victims of domestic violence and their children who fear for their safety and need a safe place to go. The shelter is available 24 hours a day, 365 days a year, for up to 9 residents.

Food, clothing and personal hygiene products are provided to all upon admission to the shelter. A case manager is available to meet with residents to assist in achieving their personal short term goals during their up to 90 day shelter stay.

Support Group

Effects of domestic abuse are different for everyone. They can include feelings of isolation, depression, hopelessness and fear, among many other things.

Do you need to speak to someone who understands what you’re going through?
Do you want to find others who have lived through relatable experiences?
Are you having trouble learning to trust again?
You are NOT alone.

Our support group, meets virtually every Thursday from 3 p.m. to 4 p.m. This group is for victims, survivors or anyone personally affected by domestic violence. This is a safe place to gather, talk and find strength by connecting with others in similar situations. All are welcome.

For the location of the support group or any questions, please call the 24-Hour Hotline at


Contact Us

24-Hour Hotline 518-725-5300

National Domestic Violence Hotline (800) 799-7233

New York State 24/7 confidential Domestic and Sexual Violence Hotline (800) 942-6906



The National Domestic Violence Hotline
(800) 799-7233

New York State Office of Victim Services
The New York State Office of Victim Services provides financial compensation and advocacy to innocent victims of crime.
(518) 457-8727

Legal Aid Society of Northeastern New York
The Legal Aid Society of Northeastern New York provides free civil legal services to low-income individuals and has offices in Albany, Amsterdam, Canton, Plattsburgh and Saratoga Springs.

Love is Respect
Love is Respect is the national resource to disrupt and prevent unhealthy relationships and intimate partner violence by empowering young people through inclusive and equitable education, support, and resources.

RAINN/ (Rape, Abuse & Incest National Network)
(800) 656-4673