At The Family Counseling enter, we’re always looking for ways to make your experiences easier and more convenient. That’s why we offer secure messaging through Klara by AthenaHealth, a simple and safe way to stay connected with our team.

Klara is a HIPAA-compliant communication platform that allows you to reach us quickly from your smartphone, tablet, or computer – whenever it’s convenient for you. There’s no app to download, and no login needed.

With Klara, you can:

• Send and receive secure messages about appointments, billing, and general questions.
• Schedule, reschedule, or confirm appointments without making a phone call.
• Receive appointment reminders and important updates about your care.
• Submit forms and documents securely online.

Our goal is to make it easier for you to get the information and support you need while keeping your personal information private and secure.

Getting Started is Easy

To start a text conversation with our office, simply text 518-656-8475.

You can also call our main number at (518) 725-4310 and press 1 to switch to text messaging.

If you need help setting up or using Klara, our team is happy to assist. Just ask a member of our front desk staff – we’re here to help. .

We appreciate the opportunity to be part of your journey and look forward to staying connected with you every step of the way.