Everyone Deserves Access to Care
We believe that cost should never stand in the way of getting the support you need. If you are uninsured, underinsured, or concerned about the cost of services, we can help.
Our team understands that discussing finances can be stressful. We are committed to treating every conversation with compassion, respect, and confidentiality. If you’re worried about affordability, we encourage you to reach out – we’ll work with you to explore available options and help you access the care you deserve.
No Insurance? We’re Here to Help
If you do not have health insurance, our staff can help connect you with resources to explore coverage options, including Medicaid and health insurance enrollment assistance. We can also discuss financial assistance options that may be available while you navigate the insurance process.
For patients living in Clinton, Essex, Franklin, Fulton, Hamilton, Saratoga, Warren, and Washington counties, please visit ahihealth.org/ease to request an appointment online. You can also call 1-866-872-3740 to get started.
Nathan Littauer Hospital Insurance Navigation Department: (518) 775-4075
Sliding Fee Scale
Through our Sliding Fee Scale program, eligible individuals and families may quality for reduced fees based on household income, family size, and other financial considerations. Depending on your circumstances, discounts can range from 0% to 80% of the cost of services.
To determine eligibility, we ask applicants to provide documentation of household size and income. Once your application is complete, our Billing Department will review it and notify you of your eligibility.
If you have questions, need assistance completing the application, or would like to speak with someone about your options, please contact our Billing Department. We are here to help.
Phone: (518) 725-4310 ext. 325
Email: billing@thefamilycounselingcenter.org
Seeking help is a sign of strength. Don’t let financial concerns keep you from taking the first step toward care.