We are always looking for ways to improve your experience at The Family Counseling Center, and we’re excited to introduce a new tool to make communication with us easier and more convenient: Klara by AthenaHealth.

Klara is a secure, HIPAA-compliant messaging platform that allows you to communicate with our team quickly and efficiently.

Through Klara, you can:

●      Send and receive secure messages about appointments, billing, and general inquiries.

●      Schedule or reschedule appointments without needing to call.

●      Receive important reminders and updates regarding your care.

●      Submit necessary documents electronically and securely.

This new system is designed to enhance your connection with our staff while maintaining the highest level of privacy and security. Klara is accessible through your smartphone, tablet, or computer, ensuring that you can reach us at your convenience.

Setting up your account is simple, and our team is happy to assist if you have any questions. If you have questions or would like to know more please ask anyone at the front desk.

To start a text conversation, please text us at 518-656-8475 or you may dial our main number, (518-725-4310) and press 1 to convert to text.

We appreciate the opportunity to support you on your journey and are committed to providing you with the best care possible.